01
Q: Hello, the product has been received, how to install it?
A: Dear, please refer to the following steps to install and use:
① When you get the product, you must first fully charge it, and it is recommended to charge it for about 2.5 hours. Fully charged, the green light is always on, unplug the power supply and turn it on.
②At the same time, paste the paste board to the wall. Before pasting, pay attention to whether the reserved space on the wall is sufficient, and wipe it clean, and then paste it after it is dry and dust-free. After pasting, wait 72 hours, and then hang up the host.
③ Before use, align the toothpaste with the hole, rotate and press it into the hole slightly to install. Then click the logo button and set the appropriate gear.
④ Hang the toothbrush into the disinfection hole from bottom to top, and the bristles are facing the side of the person. After the machine is turned on, the machine will automatically cycle and disinfect.
⑤If there are no special circumstances, generally after fully charged, turn on and set the gear, you can use it. It will automatically sanitize without too much attention.
(click to watch video)
02
Q: Do I have to wait 72 hours to hang up the host after the back panel is pasted?
A: Mmmm, yes. The best effect is to hang up the host after standing for 72 hours. We use genuine 3M VHB strong double-sided tape, which is installed according to the standard method. The effect is very good and will not fall off. Installation method: Wipe the wall with alcohol, after it is clean and dry, press the plywood evenly, and hang it on the host after 72 hours.
03
Q: Can a certain wall be pasted? Answer: Hello, flat walls can be pasted, including glass, wood, ceramic tiles, gray walls, etc.
04
Q: I want to drill holes for installation, is it possible?
A: Hello, yes, we have reserved punching positions on the back panel, you can also choose to punch and install. See your convenience, completely OK.
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05
Q: How do you switch the gears of the toothpaste machine?
Answer: Hello, click the logo button to switch gears. According to the "di" sound to judge the gear, 1 sound for 1 file, 2 sound for 2 file, 3 sound for 3 file. Generally, after setting the appropriate gear for you, you can use it by default in the future.
06
Q: The toothpaste has been installed, why is there no paste?
A: You first check to confirm that it is turned on, and then debug the gear. The first time you use it, you need to squeeze it gently, so that after the toothpaste is confirmed to be filled with the toothpaste squeezer, put the toothbrush under the paste outlet, and the paste can be automatically sensed.
The first use of toothpaste may not be smooth, which is a normal phenomenon, because the interior may not sink completely, and after a period of use, the paste will gradually come out smoothly.
07
Q: What do the indicator lights mean?
Answer: Hello, the status of the indicator light can refer to the following table:
(can be zoomed in)
08
Q: Is this plugged in or rechargeable?
Answer: Hello, it is charging. High-performance lithium battery is used for long-lasting battery life. The red light flashes to remind you that it needs to be charged. The main unit and the sticker are separated and can be removed for charging, which is far away from the wet location in the bathroom, which is safer.
09
Q: Can the toothpaste squeezer be cleaned?
Answer: Hello, the toothpaste squeezer can be disassembled and cleaned. Since the toothpaste is easy to solidify and affects the toothpaste, the toothpaste squeezer is designed to be detachable, which is convenient for cleaning and more effective in maintaining hygiene. If the toothpaste has not been used for a long time, or when the old toothpaste is used up and the new toothpaste needs to be replaced, it can be disassembled by rotating it counterclockwise for cleaning.
10
Q: Can the toothpaste container be cleaned?
Answer: Hello, it can be cleaned. When disassembling the toothpaste container, first remove the toothpaste squeezer, and then remove the toothpaste container; when installing, install the toothpaste container first, and then install the toothpaste squeezer. Note the order.
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11
Q: Can the toothbrush position be cleaned?
Answer: Hello, the toothbrush disinfection position can also be disassembled and cleaned separately; if you need to disassemble, you need to unscrew the corresponding screws first.
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12
Q: Is toothbrush disinfection automatic?
Answer: Hello, the toothbrush position is automatically sterilized every 6 hours/time to maintain a constant antibacterial state, so there is no need to pay too much attention.
For immediate disinfection, you can also press it twice to trigger forced disinfection. Press twice again to turn off forced disinfection.
The above are the answers to some of the questions that may be encountered when using Doctor Jing's intelligent disinfection toothpaste machine. I hope it can help you.
If you encounter any problems during use, you can consult Dr.King online customer service at any time.
We pay attention to the voice of every user, and your satisfaction is our driving force.
Dr.King, a healthy life. I wish you a happy use, a hundred years of good teeth!
